It’s often tempting to skimp on quality customer service in order to cut costs. It often requires hiring extra employees to field questions, creating additional protocols for dealing with customer-related issues, and taking the time to study what, exactly, your customers need in order to have a good … [Read more...]
4 of the Most Popular Ecommerce Trends in 2016
When it comes to ecommerce, sales and marketing trends can change on a dime. To keep your business up-to-date, you need to be on the constant watch for changes. Luckily, we’ve put together this list of four of the most popular ecommerce trends happening over the past year. Keep your company current … [Read more...]
5 Creative Ways to Use Social Media to Innovate Your Business
These days, it seems like every small business owner uses some form of social media to promote his or her business. But not all of us know how to use social media well, and even those of us who are committed to using social media in innovative ways often get burned out using the same old tactics day … [Read more...]
Update Your Business Practices with These Community Tips
This article first appeared in the Small Business Trends blog http://smallbiztrends.com on July 9, 2016. By Annie Pilon. Read the full small business trends article here: http://smallbiztrends.com/ Excerpt: Business practices are constantly changing. And if you want your business to succeed, you … [Read more...]
5 Simple Ways for Improving Customer Service
We all know the popular mantra, “The customer is always right!” But how do we know whether our company’s customer service really meets our customer’s needs? Having good customer service can set you apart from your competitors, but sometimes, it’s difficult to know what’s working and what’s not. … [Read more...]
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