Good yworkplace culture is a magnet for talented employees. When employees have a good working environment, employee morale is high, company performance is improved, and employee retention rates are increased. The way that you treat your employees is often reflected in how your employees interact … [Read more...]
How to Build a Remarkable Company Culture
Good Customer Service Starts With Your Company's Culture. Here's How to Build a Remarkable OneExcerpt: Now, you can't deliver great customer service unless your team is trained on how to do it. And truthfully, this is where so many companies fail. They know they need to "serve their customers." … [Read more...]
5 Simple Ways for Improving Customer Service
We all know the popular mantra, “The customer is always right!” But how do we know whether our company’s customer service really meets our customer’s needs? Having good customer service can set you apart from your competitors, but sometimes, it’s difficult to know what’s working and what’s not. … [Read more...]