Is normalcy on the horizon? Daily activities, such as work, school, and shopping, all had to be reimagined over the last year. Businesses quickly adapted, pivoting to find new ways of operating in order to address customers' needs while continuing to deal with a rapidly changing environment of … [Read more...]
Consumer Behavior Changes: What Businesses Need to Know
Schedules are opening up, restrictions are lifting, and businesses are welcoming back increasing numbers of customers as the country gradually recovers from the past year. Now the big question is, will some of the consumer behavior changes seen due to the pandemic, things like no touchpoints, … [Read more...]