Business Solutions, Services & Supplies
Pivotal for providing great customer service, automotive service advisors are responsible for communicating with customers about their vehicle repair needs. Acting as a liaison between customers and the auto technicians who work on their vehicle, they are professionals who help to identify the … [Read more...]
As prices for both new and used motor vehicles remain elevated, the Federal Trade Commission (FTC) has proposed new regulations to make the automotive buying process more precise and competitive. According to the FTC, "[i]n the past ten years, the FTC has brought more than 50 motor vehicle-related … [Read more...]
As automakers continue to grapple with pandemic-related supply-chain disruptions, including the global semiconductor shortage and factory and assembly plant lockdowns, auto dealers are also facing empty dealerships and a lack of both new and used car inventories. Since May of 2021, new-vehicle days' … [Read more...]
Over the last two years, the automotive industry has experienced a great deal of turbulence, weathering many challenges, including auto parts shortages, supply chain issues, and fluctuating consumer demand. Although many shoppers are turning to online car buying, all-time-high car prices and … [Read more...]
When it comes to a customer's decision to purchase or recommend your online auto dealership, it is all based on trust. Today's car buyers are more informed than ever, with many options for where and how to purchase a vehicle. To be successful, customers, both new and returning, need to feel like … [Read more...]