Business Solutions, Services & Supplies
Good Customer Service Starts With Your Company's Culture. Here's How to Build a Remarkable OneExcerpt: Now, you can't deliver great customer service unless your team is trained on how to do it. And truthfully, this is where so many companies fail. They know they need to "serve their customers." … [Read more...]
Direct mail marketing and email marketing are both essential pieces of your omnichannel marketing mix. These two marketing channels are most effective when they complement one another. It can be just as easy to send a piece of personalized direct mail marketing as it is to send an email, so how do … [Read more...]
Five Universal Truths of Leadership Excerpt: What is it about leadership that makes it feel so unattainable? We chase after leadership as though it were something to be conquered or tamed. Just when we think we have led others fully within our control, a situation arises that demands … [Read more...]
There are many ways to get your customers’ attention, but what will motivate them to purchase your products or services? Adding gift certificates to your marketing plan is a powerful way to engage customers and keep them coming back. Gift certificates aren’t just for the holidays; they are one of … [Read more...]
The Definitive Guide to More Productive MeetingsExcerpt: To plenty of people, it’s a workplace morning ritual as common as filling your coffee mug: You sit down at your desk, open your calendar, and feel your heart sink as you realize just how many meetings you have. At least misery loves … [Read more...]
