Business success takes work. You might make the best pizza on the planet, but you can’t expect lines out the door the first time you flip on the open sign. There may be a musical called, “How to Succeed in Business Without Really Trying,” but, in the real world, business success rarely happens … [Read more...]
Powerful Ways Banks Can Delight Their Customers
It’s pretty easy to make kids happy. As a kid, at the bank, you would probably get a lollipop, or even two, when you visited the teller. Suddenly, what was a chore just turned into a fun experience thanks to a little sugar. While it’s easy to delight a child, it’s a little harder to delight adults. … [Read more...]
Make the Holidays Sweeter With Branded Chocolates
This holiday season give the gift that everyone can enjoy and eat. ’Tis the season for warmth, sharing, and chocolate. Branded chocolates are the delicious gift that is almost too sweet to eat, elegantly packaged in a red foil box, and decorated with a black band imprinted with your name and logo. … [Read more...]
Guide to Employee Social Media Engagement
Who knows your company inside and out? Your employees. Employee participation in social media is an influential way of building trust with your customers. When employees are active on social media, they promote your company culture by providing insight into your business. Company culture can often … [Read more...]
Often Overlooked Critical Customer Touchpoints
If you ask a business to name customer touchpoints, they will probably list things like customer service call centers, websites, and billboards. What would happen if you asked a customer about their touchpoints with a business? They might say things like they did a web search to fulfill a need, they … [Read more...]
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