![Often Overlooked Critical Customer Touchpoints](https://blog.gosafeguard.com/wp-content/uploads/2019/11/fEglT-Lt6M3-300x157.jpg)
If you ask a business to name customer touchpoints, they will probably list things like customer service call centers, websites, and billboards. What would happen if you asked a customer about their touchpoints with a business? They might say things like they did a web search to fulfill a need, they … [Read more...]