Customer trends towards eco-friendly packaging and paper products are gaining momentum, with Millennials and Gen Zs leading the way. Recent surveys indicate 78% of U.S. consumers say a sustainable lifestyle is important to them. More than 60% of respondents said they'd pay more for a product with … [Read more...]
How the Restaurant Labor Shortage is Reshaping the Service Industry
Ongoing labor shortages have been widespread, affecting many industries, but they are particularly prominent in restaurants. Despite projections that the workforce in the restaurant industry is estimated to grow by 500,000 jobs by the end of this year, 32% of restaurants say they are facing moderate … [Read more...]
3 Ways Small Automotive Operations are Protecting Their Business This Year
Concerns over rising inflation continued supply chain disruptions, and ongoing hiring difficulties have proven to be persisting challenges that countless businesses still have to face. Yet, many business owners are optimistic about the future, and despite lingering threats, there are steps small … [Read more...]
Powerful Ways Banks Can Delight Their Customers
It’s pretty easy to make kids happy. As a kid, at the bank, you would probably get a lollipop, or even two, when you visited the teller. Suddenly, what was a chore just turned into a fun experience thanks to a little sugar. While it’s easy to delight a child, it’s a little harder to delight adults. … [Read more...]
The Kind of Authenticity Customers Will Pay More For
The Kind of Authenticity Customers Will Pay More For Excerpt: We seem to care about authenticity a lot these days. When it comes to our work, our leaders, our experiences, even our products, we increasingly value what’s real, genuine, or true. But how do people respond to authenticity when … [Read more...]