Marketing electric vehicles continues to accelerate, with automakers across the globe looking to increase fleet electrification. Almost every major car manufacturer, including Ford, General Motors, Honda, BMW, Volkswagen, and Hyundai, has announced detailed plans for electric-vehicle adoption. The … [Read more...]
How to Retain Customers When the Auto Supply Chain is Disrupted
Auto supply chains are globally complex, and disruptions to the supply chain, material shortages, and the restriction of movement of goods across the globe have resulted in significant hardships within the automotive sector. Many auto dealers and repair shops are feeling the particular effects of … [Read more...]
The Shortage of Auto Mechanics and How It’s Being Solved
Vehicles are increasingly becoming more sophisticated, rolling off assembly lines programmed with computers, sensors, and infotainment consoles. Simply put, these cars are more dependent on technology than ever before. With cars becoming smarter, consumers are buying cars at a greater rate and … [Read more...]
A Guide to Delivering Bad News to Customers
Communicating with customers is generally viewed to be a positive experience. As a business, it’s essential for you to listen to customers and build relationships with them. However, any time that you have customers, you will occasionally receive complaints or have to deal with delivering bad … [Read more...]