Business Solutions, Services & Supplies
Innovation is at the heart of a successful customer service strategy. It’s through innovation that one of the world's largest online retailers has become successful in building a customer-centric business. From building a corporate culture that knows how to listen to customers, to making it easy to … [Read more...]
If you ask a business to name customer touchpoints, they will probably list things like customer service call centers, websites, and billboards. What would happen if you asked a customer about their touchpoints with a business? They might say things like they did a web search to fulfill a need, they … [Read more...]
Score a hole-in-one for your business with custom, branded performance polo shirts. Customers and employees will love wearing their new polo shirts to the golf course or out to dinner. You’ll love seeing your brand or logo displayed in a professional manner outside of the office where it is sure to … [Read more...]
90 percent of consumers read online reviews before visiting a business, so you can’t afford to ignore what’s being said about your company on websites like Yelp, Facebook and Google. Responding to online reviews and comments is an important part of managing your reputation and persuading potential … [Read more...]
You’ve accomplished the basics of getting your business up and running. You have a product or service that people are buying. You are selling that product or service at a price that lets you make a sufficient profit to continue your business. Now comes the more complex challenge of scaling your … [Read more...]