Business Solutions, Services & Supplies
Good Customer Service Starts With Your Company's Culture. Here's How to Build a Remarkable OneExcerpt: Now, you can't deliver great customer service unless your team is trained on how to do it. And truthfully, this is where so many companies fail. They know they need to "serve their customers." … [Read more...]
Keep Your Employees And You'll Keep Your Customers Excerpt: Just as you focus on customer retention, you should focus on employee retention. There is a direct correlation between companies that hold onto their best employees and those that hold onto their best customers. Just look at the lists of … [Read more...]
This stealthy marketing campaign worked by accident! A reminder that sometimes the best ideas come from our mistakes. Excerpt: What would you do if you opened a UPS envelope and there was nothing inside? Friends of mine, who have asked to remain anonymous, as they don’t want to alert their … [Read more...]
One of the most important considerations when marketing a business? How to stand out from your competitors. Marketing your brand with full-color print products captures attention and leaves a lasting impression. That's why we recommend investing in full-color print products like these: … [Read more...]
When you receive a confusing assignment from your boss, rather than freeze up, take a deep breath and follow these steps. This will keep you from looking foolish AND help you make a good impression on him or her. Excerpt: There are (at least) two ways to make a fool of yourself in front of your … [Read more...]