4 Essential Pieces of Information You Should Have About Your Team Members Excerpt: Openness is great, of course, but it has drawbacks when it comes to teams at work -- especially small ones. Some employers are taking transparency to an extreme, spying on employees to gain more insight into their … [Read more...]
Guide to Employee Social Media Engagement
Who knows your company inside and out? Your employees. Employee participation in social media is an influential way of building trust with your customers. When employees are active on social media, they promote your company culture by providing insight into your business. Company culture can often … [Read more...]
Busy Schedule? Try These 14 Tactics To Prioritize Your To-Do List
Busy Schedule? Try These 14 Tactics To Prioritize Your To-Do List Excerpt: As a business leader, you likely have countless to-dos to check off your list each day. Trying to get it all done can often feel like a balancing act, leaving you overwhelmed, stressed and anxious. However, you can … [Read more...]
Often Overlooked Critical Customer Touchpoints
If you ask a business to name customer touchpoints, they will probably list things like customer service call centers, websites, and billboards. What would happen if you asked a customer about their touchpoints with a business? They might say things like they did a web search to fulfill a need, they … [Read more...]
3 Appreciation Exercises to Help Your Employees Do Their Best
3 Appreciation Exercises to Help Your Employees Do Their Best Excerpt: For employees, “feedback” is one of the single most dreaded words to hear. When a manager says, “I have feedback for you,” you’re usually instantly overcome with a sense of fear. Feedback is too often seen as a critique for … [Read more...]
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