Online reviews are an essential component for building trust with consumers. While businesses may wish for only good reviews, the reality is that every automotive business will at some point have to have to deal with a negative review. As frustrating as the situation is, responding to negative … [Read more...]
Business Efficiency: How Small Repair Shops Can Thrive in 2022
Running a successful and efficient automotive repair shop requires flexibility, adaptability, and the foresight to see what’s coming next. Efficient businesses can advantageously convert materials, labor, and resources into products and services that produce revenue. Business efficiency can include … [Read more...]
What You Can Do About Employee Turnover
Employee turnover is one of the greatest challenges that companies face as it affects both productivity and profitability. Recent events have caused unprecedented numbers of employees to voluntarily leave their jobs and seek new job opportunities. As employees are instrumental to the success of an … [Read more...]
Tips For Delivering Bad News to Your Customers
Customer communication methods may vary from business to business, but one thing remains: the same, poor communication could cost your business. Building long-lasting customer relationships and fostering business growth requires that organizations listen to their customers and learn the right way to … [Read more...]
2022 Automotive Industry Economic Outlook
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