The holiday season is right around the corner, and everyone loves receiving a handwritten holiday card. Both affordable and effective, company greeting cards make customers feel special and keep your business top of mind, and are a budget-friendly marketing tactic. Many customers display their … [Read more...]
3 Lessons the Layoffs at Carvana Can Teach us About Running a Dealership
Over the last two years, the automotive industry has experienced a great deal of turbulence, weathering many challenges, including auto parts shortages, supply chain issues, and fluctuating consumer demand. Although many shoppers are turning to online car buying, all-time-high car prices and … [Read more...]
What You Can Do About Employee Turnover
Employee turnover is one of the greatest challenges that companies face as it affects both productivity and profitability. Recent events have caused unprecedented numbers of employees to voluntarily leave their jobs and seek new job opportunities. As employees are instrumental to the success of an … [Read more...]
Tips For Delivering Bad News to Your Customers
Customer communication methods may vary from business to business, but one thing remains: the same, poor communication could cost your business. Building long-lasting customer relationships and fostering business growth requires that organizations listen to their customers and learn the right way to … [Read more...]
The Do’s and Don’ts of Responding to Online Reviews
90 percent of consumers read online reviews before visiting a business, so you can’t afford to ignore what’s being said about your company on websites like Yelp, Facebook and Google. Responding to online reviews and comments is an important part of managing your reputation and persuading potential … [Read more...]
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