The automotive industry has experienced unprecedented disruptions, including constant shortages, supply chain concerns, skyrocketing gas prices, and rising interest rates. Auto dealers are also facing the challenge of record-high new vehicle prices, resulting in lower retail sales of new vehicles. … [Read more...]
Car Sharing is Evolving: How to Manage Your Dealership’s Response
Transportation preferences are evolving, with car sharing emerging as a convenient solution for many consumers looking to commute short distances. Although shared mobility has existed for decades, newer technologies allowing easier ride-hailing, car sharing, and vehicle subscription services are … [Read more...]
3 Lessons the Layoffs at Carvana Can Teach us About Running a Dealership
Over the last two years, the automotive industry has experienced a great deal of turbulence, weathering many challenges, including auto parts shortages, supply chain issues, and fluctuating consumer demand. Although many shoppers are turning to online car buying, all-time-high car prices and … [Read more...]
Online vs. In-Person Auto Buying: What’s a Dealer to Do?
Car buyer expectations are changing, with consumers valuing experiences that are more personalized and convenient. Speed, ease of use, and convenience are all valued traits associated with online buying while viewing the vehicle in person, and taking it for a test drive remain key reasons for … [Read more...]
How to React to Negative Reviews of Your Automotive Business
Online reviews are an essential component for building trust with consumers. While businesses may wish for only good reviews, the reality is that every automotive business will at some point have to have to deal with a negative review. As frustrating as the situation is, responding to negative … [Read more...]