Is it time for a brand reboot? A critical component of your business, branding is what your business needs to break through the clutter of a crowded marketplace and grab your customer's attention. Acting as the persona of your company and forming the cornerstone of your marketing efforts, your brand … [Read more...]
How to Retain Customers When the Auto Supply Chain is Disrupted
Auto supply chains are globally complex, and disruptions to the supply chain, material shortages, and the restriction of movement of goods across the globe have resulted in significant hardships within the automotive sector. Many auto dealers and repair shops are feeling the particular effects of … [Read more...]
2021 Holiday Season Planning Starts Now
Rewards and recognition let your employees feel valued for their work and signify that you appreciate their efforts. Everyone has gone through a tremendous amount of disruption recently, and it’s more important than ever to show employees and customers gratitude. This year, the right gift might go … [Read more...]
The Shortage of Auto Mechanics and How It’s Being Solved
Vehicles are increasingly becoming more sophisticated, rolling off assembly lines programmed with computers, sensors, and infotainment consoles. Simply put, these cars are more dependent on technology than ever before. With cars becoming smarter, consumers are buying cars at a greater rate and … [Read more...]
A Guide to Delivering Bad News to Customers
Communicating with customers is generally viewed to be a positive experience. As a business, it’s essential for you to listen to customers and build relationships with them. However, any time that you have customers, you will occasionally receive complaints or have to deal with delivering bad … [Read more...]
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