Is it time for a brand reboot? A critical component of your business, branding is what your business needs to break through the clutter of a crowded marketplace and grab your customer's attention. Acting as the persona of your company and forming the cornerstone of your marketing efforts, your brand … [Read more...]
2021 Holiday Season Planning Starts Now
Rewards and recognition let your employees feel valued for their work and signify that you appreciate their efforts. Everyone has gone through a tremendous amount of disruption recently, and it’s more important than ever to show employees and customers gratitude. This year, the right gift might go … [Read more...]
A Guide to Delivering Bad News to Customers
Communicating with customers is generally viewed to be a positive experience. As a business, it’s essential for you to listen to customers and build relationships with them. However, any time that you have customers, you will occasionally receive complaints or have to deal with delivering bad … [Read more...]