The Surprising Power of Simply Asking Coworkers How They're DoingExcerpt: We humans have an innate need to belong — to one another, to our friends and families, and to our culture and country. The same is true when we’re at work. When people feel like they belong at work, they are more … [Read more...]
Keep Your Employees And You’ll Keep Your Customers
Keep Your Employees And You'll Keep Your Customers Excerpt: Just as you focus on customer retention, you should focus on employee retention. There is a direct correlation between companies that hold onto their best employees and those that hold onto their best customers. Just look at the lists of … [Read more...]
5 Ways to Tell Whether You Have a Great Employee
Some employees are so-so. A few are very good. And every once in a while, you hire a truly exceptional employee. But how do you tell if the person you’ve hired really is the right fit for the job? How can you know if he or she is truly knocking the job out of the park? … [Read more...]
5 Ways to Tell if You’re a Bad Boss
Nobody wants to be told that he or she is a bad boss. But the hard truth is: bad bosses usually don’t realize they’re bad. They simply assume they’re fantastic bosses, that everyone loves working for them. And, even if you’re usually a pretty good boss, it’s likely you’ve had your bad moments, times … [Read more...]
Here’s Exactly What to Do When You Don’t Understand an Assignment from Your Boss
When you receive a confusing assignment from your boss, rather than freeze up, take a deep breath and follow these steps. This will keep you from looking foolish AND help you make a good impression on him or her. Excerpt: There are (at least) two ways to make a fool of yourself in front of your … [Read more...]
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