Communicating with customers is generally viewed to be a positive experience. As a business, it’s essential for you to listen to customers and build relationships with them. However, any time that you have customers, you will occasionally receive complaints or have to deal with delivering bad … [Read more...]
Employee Retention: More Essential Now Than Ever Before
Employees are instrumental to your success, which makes employee retention more important than ever. Competition for good employees is on the rise, and businesses have to work hard to hold onto top employees. Don’t wait until a valuable performer resigns to learn why that employee has decided to … [Read more...]
The Top 5 Soft Skills of 2020 and How to Develop Them
Earlier this year, LinkedIn released a list of the five most in-demand soft skills for 2020. They were determined by examining the skills listed on the profiles of the people on the network getting hired at the highest rates. The ranking … [Read more...]
4 Tips for Boosting Employee Morale
Did you know that a positive work environment leads to better performance from employees? Better performance means a better bottom line for your business. Keeping your team positive and engaged can be challenging even in the best of circumstances. It becomes even more difficult during times of … [Read more...]
The Key to Inclusive Leadership
The Key to Inclusive Leadership Excerpt: What makes people feel included in organizations? Feel that they are treated fairly and respectfully, are valued and belong? Many things of course, including an organization’s mission, policies, and practices, as well as co-worker behaviors. But mostly … [Read more...]
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